Privacy Policy

Last updated: 26 March 2026  ·  Effective date: 26 March 2026

1. Who We Are

PolyCall (“we”, “us”, “our”) operates the prediction market signal service available at polycall.io. For the purposes of UK GDPR and the Data Protection Act 2018, we are the data controller for personal data collected through this service.

Contact: [email protected]

2. What Data We Collect

We collect only the following personal data:

• Email address — provided when you subscribe to our signal service
• Subscription tier — Free or Pro, recorded to determine which signals you receive
• Subscription date — the date you signed up

We do not collect your name, address, phone number, payment details, or any other personal information unless you provide it voluntarily by contacting us.

Payment processing is handled entirely by Stripe (for card payments). We never see or store your card details. Stripe's privacy policy is available at stripe.com/gb/privacy.

3. How We Use Your Data

We use your email address for one purpose only:

• To send you PolyCall prediction market signals and related service updates

We do not use your data for:

• Marketing or advertising unrelated to PolyCall
• Profiling or automated decision-making
• Selling or sharing with third parties for their own marketing purposes

4. Lawful Basis for Processing

Under UK GDPR, we process your personal data on the basis of contract (Article 6(1)(b)) — your email address is necessary to deliver the signal service you have subscribed to. For free subscribers, we rely on your consent (Article 6(1)(a)) given at the point of sign-up.

You may withdraw your consent or cancel your subscription at any time using the unsubscribe link in any email we send you.

5. How We Store Your Data

Your email address and subscription details are stored securely with Brevo (formerly Sendinblue), our email service provider. Brevo is GDPR-compliant and processes data in accordance with the EU-U.S. Data Privacy Framework. Brevo's privacy policy is available at brevo.com/legal/privacypolicy.

We retain your data for as long as your subscription is active. If you unsubscribe or request deletion, your data is removed within 30 days.

6. Data Sharing

We do not sell, rent, or share your personal data with any third party for their own purposes. The only third parties who may process your data are:

• Brevo — email delivery (data processor)
• Stripe — payment processing for Pro subscriptions (independent data controller)

Both are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

7. Your Rights

Under UK GDPR you have the following rights:

• Right of access — you can request a copy of the data we hold about you
• Right to rectification — you can ask us to correct inaccurate data
• Right to erasure — you can ask us to delete your data (“right to be forgotten”)
• Right to restrict processing — you can ask us to pause processing your data
• Right to data portability — you can request your data in a portable format
• Right to object — you can object to us processing your data
• Right to withdraw consent — you can unsubscribe at any time using the link in any email

To exercise any of these rights, email us at [email protected]. We will respond within 30 days.

8. Cookies

The PolyCall website (polycall.io) does not currently use any tracking cookies, analytics cookies, or advertising cookies. The site uses no third-party tracking scripts.

If we add analytics in future, this policy will be updated and appropriate cookie consent will be implemented.

9. Financial Promotions Disclaimer

PolyCall provides AI-generated analysis of publicly available prediction market data for informational purposes only. Nothing on this website or in our emails constitutes financial advice, investment advice, or a recommendation to trade.

Prediction markets involve substantial risk of loss. Past signal accuracy does not guarantee future results. You should always conduct your own research and consider whether trading on prediction markets is appropriate for your circumstances. Only trade with money you can afford to lose.

PolyCall is not authorised or regulated by the Financial Conduct Authority (FCA). The information we provide is general market commentary only.

10. Children

Our service is not directed at children under 18. We do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with their data, please contact us and we will delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify active subscribers of any material changes by email. The “last updated” date at the top of this page will always reflect the most recent version.

12. Complaints

If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):

• Website: ico.org.uk
• Helpline: 0303 123 1113

We would always prefer to resolve any concerns directly — please contact us first at [email protected].